Provision of Services
The Weddings Guide Ltd. - Terms and Conditions
These terms and conditions shall apply to the agreement between
The Weddings Guide Ltd. and the individual or company ("You") applying
for the provision of services by The Weddings Guide Ltd. The customer
("You") wishes to provide The Weddings Guide Ltd. with data that
will be hosted on The Weddings Guide Ltd. servers and made accessible
via the Internet.
If You wish to receive a service detailed on this or
other websites, You must agree to the terms below as
the exclusive basis for such provision and must insert Your personal/company
details and click the "I accept" button at the end of these terms.
Only once this has been consented to will the order proceed. You
will need to read through all the terms and conditions below.
The following sections apply to the services indicated.
Section A - General - This applies to all services
ordered from The Weddings Guide Ltd.
Section B - Domain Name Registration and Transfer
Section C - Data centre Internet Access and
Hosting
Section D - Bandwidth Only Provision
IT IS HEREBY AGREED THAT:
SECTION A – GENERAL
1. DEFINITIONS In this Agreement, the following expressions shall
have the following meanings:-
"AUP" Authorised Usage Policy
"Confidential Information" Information
which is identified as confidential or proprietary by either party
or the nature of which is clearly confidential or proprietary.
"Downtime" means any service interruption
in the availability to visitors of the website
"Fees" The fees (including any VAT) due for
the provision of the Services as calculated in accordance with
the Price List.
"Inappropriate Material" Material that under
the laws of any jurisdiction where the material can be accessed
is any of the following:- unlawful, threatening, abusive, harmful,
malicious, obscene, illegal pornographic, malicious, profane, libellous,
defamatory, infringes any Intellectual Property Rights, constitutes
or encourages a criminal offence or contains a virus, worm, trojan
horse or other harmful code.
"Intellectual Property Rights"
Copyrights, patents, registered and unregistered design rights,
database rights, topography rights, trademarks and service marks
and applications for any of the foregoing, together with all trade
secrets, know-how, rights to confidence and other intellectual
and industrial property rights in all parts of the world.
"Hosting " Consists of providing ‘Managed & Unmanaged'
services for the maintenance of shared and dedicated servers, including
hardware maintenance and replacement. Though the speed and replacement
time will be dependant upon the level of SLA for the server.
"Material" Text, graphics, images, sound, video
or any combination thereof.
"Netiquette" Generally accepted standards of
conduct relating to use of the Internet including, without limitation,
not sending unsolicited mass e-mail, not impersonating another
person, and not misrepresenting oneself to have authorisation from
another person when one does not.
"Order Form" An order form provided by The Weddings Guide
Ltd. or available from The Weddings Guide Ltd. by post or fax on
request, and completed by You to indicate which Services You require
and Your agreement to these terms and conditions governing such
provision .
"Price List" A list of The Weddings Guide Ltd.
prices for each of the Services as available on The Weddings Guide
Ltd. Website or from The Weddings Guide Ltd. by post or fax on request.
"Relevant Legislation" Laws relating to data
protection and any laws governing Inappropriate Material.
"Server" The computer server equipment operated
by The Weddings Guide Ltd. and 'Hosting' in connection with the
provision of the Services
"Service Level Agreement - SLA" The
standard of physical support provided to a piece of equipment whether
it is Hosting Services or Collocation Services.
"Services" The services are those order by the
customer for The Weddings Guide Ltd. to supply.
"Service Schedule" The breakdown
of services ordered by the customer
"The Weddings Guide Ltd.' Website" The Website
located at www.The Weddings Guide or such other address as may be
adopted by The Weddings Guide Ltd. from time to time.
"Uptime" The period of time that
internet connectivity will be available for.
"Website" A website on the World Wide Web.
"Written Notice" Written notice
may consist of a recognised email receipt that has been accepted,
and received by the respondent, letter, facsimile or telegram.
1 . PAYMENT AND SERVICES
1.1 In consideration for the payment of the Fees calculated correctly
in accordance with the Price List on The Weddings Guide Ltd. Website
at the time of the completion of an Order Form by You, The Weddings Guide
Ltd. agrees to provide the Services.
1.2 Unless otherwise agreed in writing by The Weddings Guide Ltd.
, You agree to make payment for the Services as follows:-
METHOD OF PAYMENT
1.2.1 by debit or credit card payment at the time of making the
order; or
1.2.2 by standing order, or direct debit for payments which are
to be monthly, quarterly, biannually or annually as indicated by
The Weddings Guide Ltd. on the Order Form;
1.2.3 by cheque for payments which are monthly, quarterly, biannually
or annually as indicated by The Weddings Guide Ltd.
1.2.4 by BACS or WIRE transfers, whereby all transfer charges
should be paid for by You and not The Weddings Guide Ltd.
TIME OF PAYMENT
1.2.5 Payment for all Services must be made in advance of the
date of supply or renewal of supply of the Service.
1.3 If You fail to pay any invoice which is due and payable under
this Agreement,
The Weddings Guide Ltd. shall be entitled to charge interest.
You are also being charged debt recovery costs and statutory interest
of 8% above the reference rate pursuant to the late payment legislation.
1.4 Non-delivery or non-performance of services by any third
party other than The Weddings Guide Ltd. subcontractors shall not
give You any right to delay any payment to The Weddings Guide Ltd.
or to make any claim whatsoever against The Weddings Guide Ltd.
1.5 If The Weddings Guide Ltd. does not receive payment within
the agreed payment period of the date of the invoice, it may terminate
this Agreement as regards any Service requested by without further
obligation to You. (For most payment periods, there is a due date
of within 15 days unless otherwise agreed with You and The Weddings Guide
Ltd. )
1.6 For the purposes of this Agreement, time of payment is of
the essence.
2. INDEMNITY
2.1 You hereby agree fully to indemnify, keep indemnified and
hold harmless The Weddings Guide Ltd., its officers, employees,
agents, subcontractors and affiliated companies from and against
any and all costs, claims, losses, damages and expenses (including,
but not limited to, legal fees) sustained or incurred by The Weddings Guide
Ltd. or its any of its officers, employees, agents, subcontractors
or affiliated companies directly or indirectly and in any jurisdiction
as a result of:-
2.1.1 any breach of any of the warranties given by You in this
Agreement;
2.1.2 any breach of any third party software or otherwise licence
agreements;
2.1.3 otherwise howsoever arising out of the provision by The Weddings Guide
Ltd. of any Service here under unless on account of breach of contract
or negligence by The Weddings Guide Ltd.; and/or
2.1.4 any breach by You of any of Your obligations in this Agreement
3. CUSTOMER AUTHORISATION AND OBLIGATIONS
3.1 You hereby appoint The Weddings Guide Ltd. to act on Your
behalf in conjunction with the provision of the Services.
3.2 You acknowledge and accept that to enable The Weddings Guide
Ltd. properly to provide the Services You must co-operate with
The Weddings Guide Ltd. as required by The Weddings Guide Ltd. and,
in particular:-
3.2.1 You must provide The Weddings Guide Ltd. with accurate details
of Your e-mail and physical addresses and promptly notify The Weddings Guide
Ltd. in writing of any alterations thereto from time to time;
3.2.2 obtain the consent of individuals whose personal data are
to be held on a domain name register or are otherwise provided
to The Weddings Guide Ltd.
3.3 You hereby undertake to The Weddings Guide Ltd. not to use
any of the Services in any way which might harm the reputation
or goodwill of The Weddings Guide Ltd. , whether through use of
Inappropriate Material or otherwise
3.4 You hereby authorise The Weddings Guide Ltd. to release all
required information relating to traffic and content passing though
your account to judicial, police and other regulatory or official
bodies where The Weddings Guide Ltd. is required so to do.
4. WARRANTIES AND LIABILITY
4.1 The Weddings Guide Ltd. makes no warranties or representations
that Any Service will be uninterrupted or error-free.
You accept all Services provided here under "as is" without warranty
of any kind.
4.2 All implied conditions, warranties and terms (whether express
or implied by statute, common law, custom or otherwise) including,
but not limited to, those relating to the exercise of reasonable
care and skill, fitness for purpose and satisfactory quality (where
applicable) are hereby excluded in relation to each of the Services
to be provided here under to the fullest extent permitted by law.
4.3 The Weddings Guide Ltd. shall not be liable for any services
or products to be supplied by any third party.
4.4 The Weddings Guide Ltd. shall not be liable for any loss or
damage of whatsoever nature suffered by You arising out of or in
connection with any breach of this Agreement by You or any act,
misrepresentation, error or omission made by or on behalf of You.
4.5 The Weddings Guide Ltd. will not be liable for any indirect
or consequential loss, account for profits, wasted management time,
damage, cost or expense of any kind whatsoever and howsoever arising
(whether out of the provision of the Services or failure to provide
the Services or otherwise), loss of production, loss of or corruption
to data, loss of profits or of contracts, loss of operation time,
loss of goodwill or anticipated savings or any liability of You
to a third party, even if The Weddings Guide Ltd. has been advised
of the possibility of such loss.
4.6 Subject to Clause 4.7 below, no matter how many claims are
made and whatever the basis of such claims, The Weddings Guide Ltd.
maximum aggregate liability to You under or in connection with
this Agreement in respect of any direct loss (or any other loss
to the extent that such loss is not excluded by Clauses 4.1-4.5
above, Clause 8.4 below or otherwise) whether such claim arises
in contract or in tort shall not exceed a sum equal to twice the
Fees paid by You during the then previous 12 months.
4.7 None of the clauses herein shall apply so as to restrict
liability for death or personal injury resulting from the negligence
of The Weddings Guide Ltd. , its employees or its subcontractors.
4.8 You warrant that You have complied with all Relevant Legislation,
including without limitation, the Data Protection Act 1998 in relation
to the information and Material that You provide to The Weddings Guide
Ltd. pursuant hereto.
4.9 The Weddings Guide Ltd. will not be liable to for any damages
or loss caused by software supplied and installed by You on any
server owned or leased by The Weddings Guide Ltd., regardless of
the method of software installation.
5. TERMINATION
5.1 The Weddings Guide Ltd. may terminate this Agreement and/or
suspend any of the Services which it provides to You by notice
in writing (including email to Your most recently supplied email
address) with immediate effect if:
5.1.1 You are in breach of any of Your obligations under this
Agreement (including without limitation, failure to pay sums due
to The Weddings Guide Ltd. by the due date);
5.1.2 You are a company and a resolution is passed for Your winding
up or a petition for Your liquidation is presented; or
5.1.3 You are an individual and a petition for bankruptcy is
presented against it; or
5.1.4 a receiver or liquidator (where You are a company) or (where
You
are an individual) a trustee in bankruptcy is appointed over
You or any of Your assets; or
5.1.5 You propose or enter into any arrangement or composition
with or for Your creditors (including any voluntary arrangement).
5.2 In the event that any of the circumstances identified in
Clause 5.1 arises, The Weddings Guide Ltd. shall have the option
to terminate this Agreement as regards all Services provided or
to be provided or only as regards that Service or those Services
in respect of which the breach is considered by The Weddings Guide
Ltd. to have been committed; and
5.3 In the event that any of the circumstances identified in
Clause 5.1 arises, The Weddings Guide Ltd. shall be entitled to
retain any sums paid to it by You here under and recover any sums
due to it pursuant hereto whether invoiced or not at the date of
termination.
5.4 In the event that You would like to terminate the services
supplied by The Weddings Guide Ltd. for circumstances unrelated
to those identified in Clause 5.1, You must provide to The Weddings Guide
Ltd. a minimum of 14 days written notice of your intention to terminate
this Agreement.
5.5 Upon termination of services and/ or agreement as
per Clause 5.4, You must make payment for outstanding invoices
or charges due from the supply of services by The Weddings Guide
Ltd. up to the date of termination.
5.6 In the event that the AUP is breached, The Weddings Guide
Ltd. will terminate the service with immediate effect and without
further obligation or liability to You. In light of Clause 5.1
to 5.4, only Clause 5.5 shall be applicable in the event of an
immediate termination .
5.7 In the event that The Weddings Guide Ltd. resumes
any of the Services which it has suspended or terminated, it reserves
the right to charge a resumption fee in accordance with its then
current charges.
6. CONFIDENTIALITY
6.1 Each of the parties agrees (subject to Clauses 6.2 and 6.3)
not to:
6.1.1 disclose any Confidential Information received from the
other party; or
6.1.2 make any use of any such Confidential Information other
than for the purposes of performance of this Agreement.
6.2 Each party may disclose Confidential Information received
from the other to
its responsible employees, consultants, subcontractors or suppliers
who need to receive the information in the course of performance
of this Agreement.
6.3 The confidentiality obligations under Clause 6.1 shall not
apply to any information which:
6.3.1 is or subsequently becomes available to the general public
other than through a breach by the receiving party; or
6.3.2 is already known to the receiving party before disclosure
by the disclosing party;
6.3.3 is developed through the independent efforts of the receiving
party; or
6.3.4 the receiving party rightfully receives from a third party
without restriction as to use.
7. GENERAL
7.1 Subject to Clause 7.2, this written Agreement together with
the Schedules hereto and any other expressly incorporated document
constitute the entire agreement between the parties
hereto relating to the subject matter hereof and neither party
has relied on any representation made by the other party unless
such representation is expressly included herein. Nothing in this
Clause 7.1 shall relieve either party of liability for fraudulent
misrepresentations and neither party shall be entitled to any remedy
for either any negligent or innocent misrepresentation except to
the extent (if any) that a court or arbitrator may allow reliance
on the same as being fair and reasonable.
7.2 No change, alteration or modification to this Agreement shall
be valid unless in writing and deemed to have been accepted by
both parties.
7.3 If any provision of this Agreement or part thereof shall
be void for whatever reason, it shall be deemed deleted and the
remaining provisions shall continuing full force and effect.
7.4 Your rights and obligations under this Agreement are personal
to You and You undertake that You shall not, without the prior
written consent of The Weddings Guide Ltd. , assign, lease, charge,
sub-license, or otherwise transfer such rights and obligations
in whole or in part.
7.5 The Weddings Guide Ltd. reserves the right to subcontract
any of the work required to fulfil its obligations here under.
7.6 Any notice given pursuant hereto may be served personally
or sent by email, prepaid registered letter or recorded delivery
to the addresses given here above. Such notice shall be deemed
to have been duly served upon and received by the addressee, when
served personally, at the time of such service, when sent by email
to the last known email address of the addressee, 24 hours after
despatch or, when posted, 48 hours after the same shall have been
put into the post correctly addressed and prepaid.
7.7 Neither party shall be liable for any loss suffered by the
other party or be deemed to be in default for any delays or failures
in performance here under (other than in relation to payment) resulting
from acts or causes beyond its reasonable control or from any acts
of God, acts or regulations of any governmental or supranational
authority.
7.8 The Weddings Guide Ltd. carries out data backups for use by
The Weddings Guide Ltd. in the event of systems failure. The Weddings Guide
Ltd. does not provide data restoration facilities for individual
customers. Even though every effort is made to ensure
data is backed up correctly The Weddings Guide Ltd. accepts no responsibility
for data loss or corruption.
7.9 Any delay or forbearance by either party in enforcing any
provisions of this Agreement or any of its rights here under shall
not be construed as a waiver of such provision or right thereafter
to enforce the same.
7.10 Clause headings have been included in this Agreement for
convenience only and shall not be considered part of, or be used
in interpreting, this Agreement.
7.11 This Agreement shall be governed by the laws of England
and the parties submit to the exclusive jurisdiction of the Courts
of England and Wales.
SECTION B – DOMAIN NAME REGISTRATION
AND TRANSFERS
Together with the terms of Section A above, the terms set
out in this Section B identify the
extent of the domain name registration and transfer services
provided by The Weddings Guide Ltd. and the Client's obligations
in relation thereto.
8.1 You recognise and accept that:-
8.2 The Weddings Guide Ltd. reserves the right to reject any request
by You to register any particular domain name or to discontinue
processing such a request if The Weddings Guide Ltd. considers such
application might expose The Weddings Guide Ltd. to legal or other
proceedings.
8.3 Subject to Clause 8.17, the extent of The Weddings Guide Ltd.
hosting service in relation to the registration of domain names
is:-
8.3.1 to forward Your application to the appropriate Registry;
8.3.2 to provide administrative support in securing the registration.
8.4 Subject to using its reasonable endeavours to contact You
prior to the domain name registration renewal date(s) at the e-mail
address most recently provided by You pursuant to Clause 3.2.1,
The Weddings Guide Ltd. will have no involvement in, or responsibility
for Your use or retention of a domain name once registered;
8.5 Where You require The Weddings Guide Ltd. to enable a transfer
of a domain name from the existing registrar to The Weddings Guide
Ltd. , You undertake to notify Your existing registrar and do everything
required to facilitate the transfer.
8.6 For the avoidance of doubt and in addition to the provisions
of Clause 4.1-4.9 above, in no circumstances will The Weddings Guide
Ltd. be liable to You for any loss of profit, business or anticipated
savings suffered by You on account of a failure to obtain or loss
of a domain name;
8.7 The Weddings Guide Ltd. makes no warranty or representation
of any kind in relation to the likelihood or otherwise of a particular
domain name application being successful because domain name registries
retain the right at their discretion to register or refuse to register
a domain name applied for by The Weddings Guide Ltd. on Your behalf;
8.8 Your use of the domain name once registered may be challenged
by a third party; if so, or if any other dispute arises the procedures
laid down by the relevant registry will apply and these may include
the suspension or revocation of a Your application for a domain
name or the registration of a domain name allocated
to You and The Weddings Guide Ltd. will have no responsibility or
involvement in relation thereto;
8.9 It is Your responsibility to pay any and all renewal charges
to the relevant registry in respect of each domain name registered
by The Weddings Guide Ltd. on Your behalf;
8.10 Domain names are registered on a first come, first served
basis;
8.11 The registration of a domain name does not confer any legal
rights to a name or its use and any disputes between You and a
third party are to be settled using normal legal methods. The Weddings Guide
Ltd. 'will not be drawn into any such argument or dispute in any
circumstances;
8.12 An application for the registration of a domain name cannot
be treated as having been successful until You are issued with
a "Registration Certificate" from the relevant registry.
You are advised not to take any action in respect of a requested
domain name until such a certificate has been issued to You.
8.13 You warrant to The Weddings Guide Ltd. that:-
8.14 All information provided by You to The Weddings Guide Ltd.
is true and correct, and that any additions or alterations thereto
in the future will also be true and correct;
8.15 You have the legal right to apply for and use the domain
name(s) as a Website address;
8.16 The domain name(s) and its use as a Website address does
not and will not infringe the Intellectual Property Rights or any
other rights of a third party
8.17 You acknowledge that the application process, registration
and subsequent use of any domain name will be subject to the rules
and policies from time to time of the relevant registry and You
agree to abide by all such rules and policies. Accordingly, You
undertake to read those rules and policies before applying for
a domain name (copies are generally available from the relevant
registry's Website and are available from The Weddings Guide Ltd.
by fax or post on request).
8.18 The Weddings Guide Ltd. will use its reasonable endeavours
to ensure that any application by You for registration and/or transfer
of a domain name from Your current registrar to The Weddings Guide
Ltd. is successfully completed. However, if for any reason beyond
The Weddings Guide Ltd. reasonable control, the application or transfer
is rejected or unsuccessful, The Weddings Guide Ltd. reserves the
right to cover its costs by retaining any payments received from
You.
SECTION C – DATA CENTRE INTERNET ACCESS & HOSTING
9.1 Whilst The Weddings Guide Ltd. will use its reasonable endeavours
to provide these services as detailed on the pages referred to
above, The Weddings Guide Ltd. is dependent on equipment provided
by third parties and therefore outside of The Weddings Guide Ltd.
control and to this extent, The Weddings Guide Ltd. is not liable
for any, Downtime, interruption to or other problems with these
services.
9.2 The Weddings Guide Ltd. provide a standard connectivity uptime
of 99.9%. In certain
circumstances this may vary dependant upon the level Support
provided, therefore You should refer to Your Service Level Agreement.
SECTION D - BANDWIDTH ONLY PROVISION
10.1 The Weddings Guide Ltd. will use its reasonable endeavours
to maintain continuity of bandwidth availability indicated in the
Order Form. However, The Weddings Guide Ltd. is not responsible
for any Downtime, connectivity or other problems which are outside
of its reasonable control.
10.2 The Weddings Guide Ltd. will not provide any services to
monitor the used amount of bandwidth for any client. It is Your
responsibility to monitor and ensure that you do not overuse your
allocated bandwidth usage.
10.3 The Weddings Guide Ltd. is entitled to produce for its own
records a report to monitor any monthly bandwidth over-uses. If
it is shown from that report that You have exceeded your allowed
bandwidth allocation, The Weddings Guide Ltd. 'hosting' reserves
the right to decide whether to calculate the bandwidth used and
charge You for the overused bandwidth for that particular month
or period.
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